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|     Written By: Scott Wielenberg     |     Date Posted: 07-15-2015     |


We want to continue working with you on future projects where our products and services can help make you be successful. Additionally, we want to hear about other businesses that you feel can benefit from our services.

Key Takeaways

  • MaxBotix Inc., believes in creating relationships and partnerships with our customers
  • Customer success and satisfaction is our number one priority
  • MaxBotix Inc., diverse products and services help you succeed on your projects
  • This is the ninth article in a series of articles. The first article can be viewed here.

MaxBotix Inc., is committed to the success of our customers. We hope that your first experience solidifies your desire to partner with us on future projects. MaxBotix offers a variety of services to help you achieve success.

Why does MaxBotix Inc., partner?

We believe that the same way one chooses a friend should be reflected in the way they select a product for their application. We see every customer as a partner. You need to be able to trust the product and the supplier. You also need to know that the supplier will stand by you. You can expect to be treated well before, during, and after the purchasing process. MaxBotix takes ownership of nurturing relationships with the hope they will last a lifetime.

Customer Satisfaction

Customer success and satisfaction is our number one priority. A customer came to us with a unique problem. Customer needed a sensor for collision avoidance on their robot to prevent damage to the robot and surrounding environment. We collaborated on the project including a thorough review of the requirements. We determined that an off-the-shelf sensor solution would work for proof-of-concept and prototyping. They successfully integrated this sensor into their design providing the needed detection. Once the proof-of-concept was completed, we customized the sensor which required a specific color to match the production requirements for the robot design. MaxBotix Inc., has the ability to match color requirements which allowed our customer to deliver a robot with professional appearance. Once this phase of the design was completed, they rolled into full production with a typical shipment size of 10,000 units that has been running successfully for several years now.

MaxBotix Inc., Services Available for your Success

MaxBotix Inc., offers a number of services to help you through any challenges you may run across in your various applications. Some of the most common services are:

  • Application‑specific sensors
  • R&D feasibility studies and sensor specification
  • Engineering semi‑custom sensors
  • Engineering fully custom sensors
  • Product accessories
  • Turnkey manufacturing services
Ask your sales representative if you are interested in any of the above services.

Applications We Support

Ultrasonic sensor technology is used in many applications. These are some of the more common applications.

Automated Store DisplaysLiquid Level ControlParking GaragesSolar Powered Applications
Booths & KiosksLithium Battery ApplicationsPeople DetectionTank Level Measurement
Car DetectionLong-Range Object DetectionProximity DetectionTide/Water Level Monitoring
Dimensioning & PositioningMobile RoboticsRemote Monitoring StationsTrash Level Measurement
Freight Management SystemsNon‑Contact DetectionShipping SystemsSecurity Systems
MaxBotix Inc., looks forward to working with you on future projects. We want to continue to earn your business through partnership. As you work with your project and have any questions about our design cycle process, contact your MaxBotix sales representative or use the ASK A QUESTION button at the top of this page. Our goal is to build lasting relationships and partnerships for a win-win for our customers and for MaxBotix Inc.

Look for our next article: Outro. Review of Design Cycle

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Author: Kathy Kostal  Date: 08-31-2016
Inc 5000 Maxbotix Logo Inc. Magazine Unveils 35th Annual List of America's Fastest Growing Private Companies–the Inc. 5000. MaxBotix Inc., Ranks No. 1752 on the 2016 Inc. 5000 with Three–Year Sales Growth of 213%.
Click here for full article.
Author: Cody Carlson  Date: 08-02-2016
Raspberry Pi 2 board MaxSonar sensors offer a variety of outputs including TTL serial data. This tutorial guides you through the process of setting up your Raspberry Pi 3 with a MaxBotix sensor. Click here for full article.
Author: Scott Wielenberg  Date: 07-26-2016
Full Horn Housing MaxBotix offers an expanded range of packaging options for many of our sensors. Each option provides unique benefits to certain mounting integrations. This article provides a brief overview of each option.
Click here for full article.
Author: Scott Wielenberg  Date: 07-18-2016
Sensor is Tested When providing support, our technical support team may determine that further testing at our facility is the best way to help resolve the issue that you are facing. At this point, they will start the Return Merchandise Authorization (RMA) process. This article will explain what you can expect as your ultrasonic sensor travels through our RMA process.
Click here for full article.
Author: Scott Wielenberg  Date: 07-11-2016
Typical Wall Pipe Many customers have requested the option to mount an ultrasonic sensor in a pipe. During the testing and development cycle, we discovered a number of considerations and requirements that must be met for the application to be successful. When all of these are met, a user may be able to achieve the desired level of success for measuring the liquid level inside of a pipe.
Click here for full article.
Author: Jenney Grover  Date: 06-28-2016
one of the options for outputs On April 19th, we welcomed our supporters to join us for the Grand Opening of the Build Out. Bob and Nita Gross gave a tour of the build out and their vision for the space. We continue to be in awe of the support from our community, our employees, our distributors, and our customers. Thank you for the many years of support, and we look forward to serving you in the years to come.
Click here for full article.
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